For most people Outlook is setup as black text on a white background. As you read messages in the Unread smart mailbox, they are removed from there. That is it only contains links to emails in other locations within outlook. Marking emails as read - sometimes they go back to being unread after 1 sec or so - Marking emails as read - most of the times they stay read in Outlook 2016, but the read status is not synced back to SM. Unread emails in Mail app are signified by the blue dot that appears next to the email within the inbox, and in this case all of the mail messages will show the blue dot because they’re unread. ![]() If there are such emails, please mark them as read (you can use batch actions to do it faster). Outlook 2019 on Mac - unread emails number badge is wrong. It’s a popular option because many people use the Read/Unread status to mark messages that need action (eg reply, forwarding etc).
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